Legal

Terms & Conditions

1. Scope

These terms apply to all advisory services provided by Thomas Landis, CH-8184 Bachenbülach, Switzerland ("the Advisor"), including the Consulting Hour, the Diagnostic Sprint, Co-Pilot Engagements and Fractional COO mandates. Deviating terms of the client apply only if confirmed in writing.

2. Conclusion of contract

The presentation of services on this website is an invitation to enter into negotiations, not a binding offer. A contract is concluded when a booking is confirmed via the scheduling system (Consulting Hour) or when a written offer is accepted by the client (all other engagements). Individual written agreements take precedence over these terms.

3. Nature of the services

The Advisor provides strategic and operational advisory services on a best-effort basis. The services constitute consulting, not a guarantee of specific commercial results. Decisions and their implementation remain the responsibility of the client. The services do not include legal, tax or accounting advice.

4. Prices and payment

Prices are quoted in USD and exclude VAT where applicable. The Consulting Hour is paid in advance through the scheduling and payment system. All other engagements are invoiced according to the individual offer; invoices are payable within 10 days of the invoice date. Travel outside the Zurich/Basel area is charged at cost, subject to prior agreement.

5. Scheduling, cancellation and no-shows

A booked Consulting Hour can be rescheduled or cancelled free of charge up to 24 hours before the appointment through the scheduling system. For cancellations less than 24 hours in advance, or if the client does not appear, the fee remains due and is not refunded. Cancellation and notice terms for Sprints, Co-Pilot Engagements and Fractional COO mandates are set out in the respective individual agreement.

6. Client cooperation

The quality of the services depends on the client providing relevant information, documents and access in a timely and accurate manner. Delays caused by missing cooperation do not extend the Advisor's obligations and may be charged where they cause additional effort.

7. Confidentiality

Both parties treat all non-public information received from the other party as confidential, use it only for the purpose of the engagement and do not disclose it to third parties without consent. This obligation survives the end of the engagement. Statutory disclosure duties remain reserved.

8. Work products and intellectual property

Upon full payment, the client receives an unrestricted right to use the deliverables, templates and frameworks provided during the engagement for its internal purposes. The underlying methods, know-how and pre-existing materials of the Advisor remain his intellectual property. Public reference to the collaboration by either party requires prior consent of the other.

9. Liability

The Advisor is liable only for damage caused intentionally or by gross negligence. Liability for slight negligence, indirect damage and lost profit is excluded to the extent permitted by law. In all cases, liability is limited to the fees paid by the client for the engagement concerned.

10. Independence

The Advisor acts as an independent contractor. Nothing in an engagement creates an employment relationship, partnership or agency, unless expressly agreed otherwise in a separate mandate.

11. Applicable law and jurisdiction

All engagements are governed by Swiss substantive law, excluding conflict-of-law rules and the CISG. Exclusive place of jurisdiction is Zurich, Switzerland, unless mandatory law provides otherwise.

12. Severability

If any provision of these terms is or becomes invalid, the validity of the remaining provisions is not affected. The invalid provision shall be replaced by a valid one that comes closest to its economic purpose.

Last updated: July 2026